Insurance & Broker Contact Directory

Aetna

Contact

• Contact Us | Aetna

Amerigroup / Wellpoint

Contact

• mpsweb@wellpoint.com
• 1-800-600-4441
• 1-833-972-1429Individual & Family Plans

Patients 65+

• 1-833-585-4836Medicare Plans

Emblem Health

Contact

• 1-800-447-8255

Empire Plan

Contact

• 1-877-769-7447

More resources

• cs.ny.gov

Excellus Blue Cross Blue Shield

Contact

• 1-877-626-9298Individual Plans
• 1-800-722-7884Medicaid Managed Care

Patients 65+

• Email Us | Medicare Members | Excellus BlueCross BlueShield
• 1-877-883-9577

Fallon Health

Contact

• cs@fallonhealth.org
• 1-800-325-5669

Fidelis Health

Contact

• 1-888-343-3547

More resources

• Contact Us | Fidelis Care

Highmark Blue Cross Blue Shield

Contact

• customerservice@bcbswny.com
• 1-800-241-5704

More resources

• Contact Highmark

Humana / Tricare

Contact

• humana-military@humana.com
• 1-877-692-2468
• 1-800-444-5445Tricare East

More resources

• humana.com

Independent Health (IHA) / NOVA

Contact

• (716)-631-8701

Patients 65+

• medicare.help@independenthealth.com
• medicareservice@servicing.independenthealth.com

More resources

• Contact Us | Independent Health

MagnaCare

Contact

• 1-800-352-6465
• 1-800-235-7267
• info@magnacare.com

More resources

• Contact Us – MagnaCare

Martin’s Point Health Care

Contact

• 1-888-674-8734

Medicare

Patients 65+

• Talk to Someone | Contact Medicare | Medicare
• 1-800-633-4227

Medicaid

Contact

• 1-877-267-2323

Monroe Plan / Molina / Elm & Oak

Contact

• (585)-244-5550
• 1-866-255-7969
• triage@monroeplan.com

More resources

• elmandoakhealth.com/contact

MultiPlan / PHCS

Contact

• 1-800-922-4362

More resources

• multiplan.us/category/services/network-based

MVP / Cigna

Contact

• 1-888-687-6277MVP
• 1-800-229-5851MVP
• 1-800-997-1654CIGNA
• members@mvphealthcare.com

More resources

• my.mvphealthcare.com
• Contact MVP Health Care – Get the Support You Need

Nascentia Health

Contact

• 1-888-477-0090
• 1-888-477-4663
• nascentia@nascentiahealth.com

Pennsylvania Health & Wellness

Contact

• 1-844-626-6813
• networkmanagement@pahealthwellness.com

More resources

• Contact Us | Pennsylvania Medicaid | PA Health & Wellness

UnitedHealthcare

Contact

• 1-866-801-4409Standard Plans

Patients 65+

• 1-844-812-5967Medicare Plans

UPMC Health Plan

Contact

• 1-844-833-0523
• chc@upmc.edu
• upmchp@upmc.edu

Patients 65+

• Medicare Member Services Form | UPMC Health Plan

VA Community Care Network

Contact

• (716)-862-8606
• 1-877-881-7618TriWest Region
• 1-844-883-3338Optum Region

More resources

• Ask VA | Veterans Affairs

VNS Health

Contact

• 1-800-675-0391
• 1-866-986-7691
• 1-866-783-1444

Univera Healthcare

Contact

• 1-877-883-9577Medicare Members
• 1-800-499-1275Other Members

Patients 65+

• Medicare Advantage | Univera Healthcare
• Individual & Family | Univera Healthcare

More resources

• univerahealthcare.com/contact
• univerahealthcare.com/contact/phone

Wellcare

Contact

• 1-888-550-5252

More resources

• Contact Us | Wellcare

Lawley Insurance

Contact

• (716)-550-7070

For information regarding patients younger than 65 and those 65 and older, please refer to the link below.
lawleyinsurance.com

CoverRight

Contact

• (716)-274-6534

Patients 65+

• b2b.coverright.com/GreatLakesUrology
• b2b.coverright.com/GreatLakesOncology

Walsh Insurance

Contact

• Walsh Insurance | Trusted WNY Insurance Agency
• (716)-853-3820
• 1-800-853-3820

For information regarding patients younger than 65 and those 65 and older, please refer to the link below.
Medicare Consultations | Clear Retirement Guidance

Gallagher Insurance

Contact

• Connect with Us | Gallagher
• (716)-688-5600

Stahlka Agency

Contact

• Health Insurance | Stahlka Agency
• (716)-634-7070

Sheridan Benefits

Contact

• (716)-580-3773

For questions about health insurance options, feel free to send an email to info@sheridanbenefits.com and a representative will get back to you.

Patients Under 65

• Health Insurance in Buffalo, NY | Sheridan Benefits, LLC
• 1-866-308-0427

Patients 65+

• Medicare in Buffalo, NY | Sheridan Benefits, LLC
• (716)-276-0880